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Testimonials from last 90 days

About Tech Randy - "Were very pleased with tech and repair. Presented options to the problem as to whether we repair or replace. After evaluating we decided to do the repair. Obtained parts and back a scheduled time. "

Marlyn and Joe, Elgin

About Tech Randy - "Excellent service. Thank you, Randy."

Mary, Elgin

About Tech Randy - "Service was good ... As expected. I've used you before for other repairs. As for cost? High/low I don't know, I like to think the cost was fair. My washer is working at a lower cost to me than a new machine. Thank you!"

Jan, South Elgin

About Tech Bob - "Bob was great. He was on time, courteous and had a sense of humor. It was a very good experience with your company and would use you in the future."

Don, Bartlett

About Tech Randy - "Great Job! They even had the part on hand!"

Linda, South Elgin

About Tech Randy - "Always great service. Thank you!"

David & Diane, St. Charles

About Tech Randy - "Great company! Great service! Randy was courteous and very nice. Explained the problem and replaced the part quickly and had my refrigerator up and running within hours of my phone call! Will definitely use Cornerstone Appliance Service again."

Collette, Hampshire

About Tech Randy - "Randy was on time, professional, efficient, & informative. He tested and knew just what the problem was. He fixed it in no time and advised me on burner positioning in the future. He did a commendable repair job. Thanks Randy "

Ed, Batavia

About Tech Randy - "First time I’ve used Cornerstone, very pleased with overall experience, will definitely use again!"

Susan, Elgin

About Tech Randy - "Randy was very professional.,and courteous.we will use you again, He fixed and explained everything thoroughly., He is an asset to your company"

Nelly, Saint Charles

About Tech Randy - "Wonderful service! Technician even took the time to search the internet for a replacement drum for our old Maytag washer. So appreciated this extra step!!"

Linda, West Chicago

About Tech Bob - "We were very pleased with Bob's service and professional demeanor. We trust Cornerstone AS and highly recommend the company. Michele, Batavia"

John / Michelle, Batavia

About Tech Bob - "Technician was courteous and professional. Gave us good advice. Did not try to upsell us. Showed us exactly what was wrong with appliance, how much repair would cost and if it was worth doing. Jerry Elgin"

Gerald, Elgin

About Tech Randy - "It was a pleasure to meet you and find you are a man of faith who is skilled and trustworthy. I’ll be glad to recommend you "

Cathy, South Elgin

About Tech Bob - "I would definitely use your company in the future!"

Lisa, Bartlett

About Tech Randy - "Randy is very professional and knowledgeable. I know I can trust his judgement and have used him many times from my refrigerator to washer and dryer. Highly recommend."

Debbie, Batavia

About Tech Randy - "Randy was phenomenal and I would highly recommend this company to any of my friends and family who need a repair. "

Brandon, Elgin

About Tech Randy - "Excellent service "

Robert, Elgin

About Tech Bob - "Our agency relies on the prompt and reasonable serve provided by Cornerstone Appliance. The techs are always professional and friendly. Lisa, Elgin"

Lisa or Kristen, Elgin

About Tech Bob - "Good Company to do business with. Price is reasonable which is backed up with a 90 day guarantee. Second time I used Cornerstone and will again if needed."

Mary , Huntley

About Tech Randy - "used their service twice, five days apart!!! they were very busy and was going to have to wait over a week for service,had a cancelation and was fixed faster."

Karla and Roger, Elgin

About Tech Bob - "First time using Cornerstone and very impressed with technician's professionalism. Originally saw a Cornerstone truck next door, checked on line reviews, made an appointment and now planning to use Cornerstone again for appliance problems."

Steve, Bartlett

About Tech Bob - "This the 3rd or 4th time that Cornerstone has made an appliance repair at my home and they always do a great job. They are definitely my go-to when I need an appliance repair."

Rachael, Saint Charles

About Tech Randy - "I would highly recommend Cornerstone for all your appliance repair needs. I’ve come to depend on your fair, reliable, and excellent service. As always excellent job. Keep up the great work!!"

Dan, Saint Charles

About Tech Randy - "This team is fair, honest, and knows how to translate solutions to problems so I don't feel I need to be an appliance expert to understand them :-)"

Brian, Bartlett

About Tech Randy - "The technician, Randy, was very honest and helpful. I was very impressed with the service. Thanks so much!"

Colleen, West Dundee

About Tech Randy - "Randy is great!!So glad he is there for me to call!"

Carol, Batavia

About Tech Randy - "Wonderful job. On our favored business list"

Ken and Paula, Elgin

About Tech Bob - "My neighbor referred me to Cornerstone when my oven started misbehaving, and am I ever glad she did! The professionalism, speedy, and knowledgeable service by Bob was outstanding. Problem solved, without it costing an arm and a leg. Very happy! "

Lynn, Elgin

About Tech Bob - "Very pleased with the service and will continue to use Cornerstone in the future. "

Marilyn, East Dundee

About Tech Bob - "Bob was friendly and efficient. He diagnosed problem and was able to solve it. Much appreciated."

Pat, Elgin

About Tech Randy - "Exceptional service and quality care. Grateful for your work in our home. Will definitely recommend your service to others who have need."

Tim and Leann, Elgin

About Tech Bob - "Have always enjoyed working with Cornerstone"

Chris, Algonquin

About Tech Randy - "Great service as always. That's why we keep coming back to Cornerstone!"

Bruce & Julia, Bartlett

About Tech Bob - "I've used your company in the past and will continue to use it for all future appliance issues. The entire service experience was fantastic! Kathy is great and Bob was very thorough and patient. Thanks, Cornerstone!"

Bonnie, Streamwood

About Tech Bob - "I was very impressed with the knowledge and professionalism of Bob. I am am very satisfied with the work performed. THANK YOU"

Chris, Bartlett

About Tech Bob - "I recommend Cornerstone every chance I get. I manage 6 apartments and we have worked with Cornerstone for over 7 years. Great service! "

Melissa, Schaumburg

About Tech Randy - "Certainly will use in the future. Thank you!"

Kevin & Sherianne, Elburn

About Tech Bob - "Bob did a wonderful job! He is very friendly and professional! He answered all our questions and is a pleasure to work with."

Barb, Algonquin

About Tech Randy - "Wonderful experience all around!"

Tom & Peggy, Geneva

About Tech Bob - "Bob was our technician and he was polite and professional and friendly. We would have him again in a minute. The most important thing is that we felt we could trust him."

Verna, Streamwood

About Tech Randy - "Awesome service as usual. I will never use any other service company!"

Jim, South Elgin

About Tech Bob - "There is no one else we would call! We are so lucky to have someone we can trust to do the job right the first time, and is so nice while doing it! The best. Seriously."

Bill & Maggie, West Dundee

Survey Results

 Last 90 Days
 Timely     4.96 out of 5
 Appearance     4.96 out of 5
 Courteous     4.96 out of 5
 Customer Felt Safe     4.96 out of 5
 Repair Explained     4.92 out of 5
 Cleaned Up     4.96 out of 5
 Cost     4.72 out of 5
 Would Use Again     4.92 out of 5

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